Publix is making a major change to how its express lanes operate
- Publix is changing its 10-items-or-less express lane policy as the supermarket chain seeks to reduce checkout wait times.
- The Florida-based grocer says the change gives employees more flexibility to manage lines and customer traffic, according to the Miami Herald.
- "To better serve our customers and improve checkout efficiency, we recently updated our express lane process to provide associates with greater flexibility in managing customer flow.
Unverified
- Publix is changing its 10-items-or-less express lane policy as the supermarket chain seeks to reduce checkout wait times.
- The Florida-based grocer says the change gives employees more flexibility to manage lines and customer traffic, according to the Miami Herald.
- "To better serve our customers and improve checkout efficiency, we recently updated our express lane process to provide associates with greater flexibility in managing customer flow.
Sources: The Independent