Amazon uses AI to monitor union risk in UK warehouses
- Garfield Hylton has long known that Amazon monitors and logs every minute of his working day.
- Every product he scans, every second he takes between scans, every time his scanner is briefly inactive – all of it is tracked, recorded, and used to set productivity targets and predictions.
- But what 62-year-old Hylton didn’t know is that Amazon seemingly also monitors potential “dissent” in the Coventry warehouse where he works, using AI to surveil posts on social media and the company’s internal staff bulletin board.
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- Garfield Hylton has long known that Amazon monitors and logs every minute of his working day.
- Every product he scans, every second he takes between scans, every time his scanner is briefly inactive – all of it is tracked, recorded, and used to set productivity targets and predictions.
- But what 62-year-old Hylton didn’t know is that Amazon seemingly also monitors potential “dissent” in the Coventry warehouse where he works, using AI to surveil posts on social media and the company’s internal staff bulletin board.
Sources: Opendemocracy