Castro Podcasts — Things I got wrong: Support
- I had an idea when I bought Castro that human support based around actual user experience was an easy differentiator.
- I’ve rarely gotten useful answers from support from services I use.
- I thought if I used my own product every day, read every email and answered it thoughtfully, people would appreciate this, and it would build some degree of loyalty and appreciation.
Unverified
- I had an idea when I bought Castro that human support based around actual user experience was an easy differentiator.
- I’ve rarely gotten useful answers from support from services I use.
- I thought if I used my own product every day, read every email and answered it thoughtfully, people would appreciate this, and it would build some degree of loyalty and appreciation.
Sources: Uncommonapps