Grab agrees to driver fee cuts and deduction cap in Vietnam, watchdog says
- HANOI: Vietnam's competition commission said on Thursday (Nov 5) that ride-hailing firm Grab had agreed to cut some fees charged to passengers and drivers and compensate drivers affected by excessive deductions.
- The announcement follows the government watchdog's preliminary review of complaints from drivers between late August and mid-September about declining fares, commissions and other deductions that they said were hurting earnings.
- Grab proposed six measures, including a small reduction in app usage fees charged to drivers and capping the combined fees it collects at no more than 32 per ce
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- HANOI: Vietnam's competition commission said on Thursday (Nov 5) that ride-hailing firm Grab had agreed to cut some fees charged to passengers and drivers and compensate drivers affected by excessive deductions.
- The announcement follows the government watchdog's preliminary review of complaints from drivers between late August and mid-September about declining fares, commissions and other deductions that they said were hurting earnings.
- Grab proposed six measures, including a small reduction in app usage fees charged to drivers and capping the combined fees it collects at no more than 32 per ce
Sources: CNA